Services

Leadership

Development
Mission
Corporate Culture
Client relations-reporting to ownership
Brand Representation

Human Resources

Recruiting
Benefits-Salaries, Wages, Health Insurance, Supplemental Insurance, Savings
Training
Promotion from within (develop farm league)
Employee access to online resources
Incentive plan development

Sales and Marketing

Revenue Management
Contact Management
Internet Exposure-Distribution Management
Marketing Plans
Reservations
Manage Property Level Staff-Hold them Accountable
Additional Sales efforts from Brand National Sales Organization
Implement solid reporting structure for senior management and/or ownership

Accounting

Accounts Payable
Financial Statements
Tax Filings-Sales, Property, etc.
Loan Coordination/Financing
Payroll Processing
Risk Management-Insurance policies, Claims, Legal Guidance, Network Security

Operations

Quality Control, Property Upkeep, Cleanliness
Efficiency and Compliance
Compliance-Franchise Requirements, Local Laws, Corporate Directive
Guest Relations
Coordination of Multiple Properties
Capital Plan-Development and Execution
Budgets-Development and Compliance
Attention to Detail-Carrying out the Corporate Mission
Vendor Relations/Buying Power

What our guest are saying

So much charm!

Booked this place because of the great location in the French Quarter, and its quaintness. It didn’t disappoint! The room was clean and the beds were very comfortable. The best part was the staff, who made us feel so safe and right at home. Nate greeted us when we got there, and let us know that they would gladly hang onto our luggage before check-in/after check out for a few hours if needed. Britney talked to us about some of the spooky stories surrounding the hotel. William was always helpful, and Paul made us feel safe at night. Great customer service, reasonable price, will stay again!

Stephanie H., Andrew Jackson Hotel

New Orleans Anniversary Trip

We made reservations at St. James at the spur of the moment. The process was easy and quick via a phone call. Once there, check-in was efficient and professional. The location is an easy walk to the French Quarter, the WW II Museum, and other museums. There are plenty of excellent restaurants within walking distance.

Ala_Engineer, St James Hotel