Services

Leadership

-Development
-Mission
-Core Values
-Reporting to ownership
-Brand Representation

Human Resources

-Recruiting
-Benefits-Salaries, -Wages, Health Insurance, Supplemental Insurance, Savings
-Training
-Promotion from within (develop farm league)
-Employee access to online resources
-Incentive plan development

Sales and Marketing

-Revenue Management
-Contact Management -SEO -Marketing Plans
-Reservations
-Sales Accountability
-Additional Sales efforts from Brand National Sales
-Solid reporting structure for senior management and/or ownership

Accounting

-Accounts Payable
-Financial Statements
-Tax Filings-Sales, Property, etc.
-Loan Coordination/Financing
-Payroll Processing
-Risk Management -Insurance/policies, Claims, Legal Guidance, Network Security

Operations

-Quality Control, Property Upkeep, Cleanliness and
Efficiency
-Compliance with Franchise, State and Local Laws
-Guest Relations
-Coordination of Multiple Properties
-Capital Plan-Development and Execution
-Budgets-Development and Compliance
-Attention to Detail -Carrying out the Corporate Mission
-Vendor Relations/Buying Power

What our guest are saying

So much charm!

Booked this place because of the great location in the French Quarter, and its quaintness. It didn’t disappoint! The room was clean and the beds were very comfortable. The best part was the staff, who made us feel so safe and right at home. Nate greeted us when we got there, and let us know that they would gladly hang onto our luggage before check-in/after check out for a few hours if needed. Britney talked to us about some of the spooky stories surrounding the hotel. William was always helpful, and Paul made us feel safe at night. Great customer service, reasonable price, will stay again!

Stephanie H., Andrew Jackson Hotel

New Orleans Anniversary Trip

We made reservations at St. James at the spur of the moment. The process was easy and quick via a phone call. Once there, check-in was efficient and professional. The location is an easy walk to the French Quarter, the WW II Museum, and other museums. There are plenty of excellent restaurants within walking distance.

Ala_Engineer, St James Hotel